Time Warner Cable is a popular company that is into many businesses, out of which, their email business is among the front-runners. I’m referring to Roadrunner email, which is the most reputed email in the world. This email has a number of features and a few glitches as well. Today, we will be discussing SMTP issues that occur in RR login email and how to get rid of it.
People using RR email want to know if they can access this email service outside TWC network. It is quite easy for people to use webmail provided by TWC, but they also want to use it their Apple Mail, Outlook, Outlook Express, iPhone and Thunderbird when they are outside RR connection. There are many sites that offer information on this issue, but nobody has the right solution for this problem. So, let us find out how this can be done.
The first thing that people want to see is TWC changing its policies, which block all outgoing emails that are from authenticated users, which are currently not on the platform. However, TWC has provided access despite the fact that it is non-intuitive. This is done when there are alternate settings offered, which you can add to your email program on Apple iPhone.
The issue is not with the incoming email, as you can already see your incoming emails, but the problem is with the outgoing emails that go through SMTP outgoing email service. Here are the settings that you can use for outgoing SMTP email.
The setting for SMTP outgoing email service is like SMTP-server.<your location>.rr.com. You have to add your city name in ‘your location’ or the geographic area. If you live in San Jose, California, then you will have to add ‘smtp-server.twsj.rr.com. After that, you will have to check the POP settings of RR com login email in order to see the geographic location of server setting, in case you are not sure as to what it is. You can also get in touch with TWC office in your city. You have to keep one thing in mind that SMTP server doesn’t require SSL, but just password authentication.
You will have to use your email address including @ symbol, which is not required for POP for incoming emails. Here, the incoming (POP) username setting will just require the initial part of your email address. Whereas the password for your SMTP is going to be same as the email account password. You will have to change the port setting for SMTP service to 587. If you already see 587 as the default port, even then you need to select 587 as a designated port. Keep this point in mind because it is very important.
This is also going to fix your SMTP access problems. The last thing that you have to do is, save the settings and restart your browser for settings to take effect. When you access the email again, you are going to see a flawless www RR com login. This is great, isn’t it?
These settings could stop your outgoing mail to work at the time when you are connected to TimeWarner email login network, but that’s not a certainty. This is the kind of policy that TWC has.
There are many RR users who didn’t do these settings and opted for another email service like Gmail or so, which they can use for SMTP. All their Gmail emails can now be forwarded to RR email login account. They have also enabled ‘reply-to’ settings in their mail app to be their RR address.
You can go to TWC email login for more details as to what needs to be done in order to fix this issue. If you don’t get any desirable answer from the site, then you can take the help of Roadrunner email help and support providers. They might be able to help you out with this issue.