A webmail platform covers a wide range of services. There could be a number of errors that could arrive in the webmail platform that you are using. Most of the errors are quite easy to diagnose, while some need a bit of an investigation. Errors, which are easy to determine and rectify will not be discussed since email users can sort out those errors on their own, but we are going to investigate those options, which require investigation.
Problem on the server
1. If you are finding trouble accessing your email due to server problems, then you have to test those problems in order to use your webmail. Like websites, webmail services are also hosted on the server, and they bypass the network you are using along with the local email client. With this, troubleshooting becomes a whole lot easier.
2. You have to browse your webmail URL, which in this case would be www RR com.
3. After that, you will enter your email address along with password. If you are not able to log into your account, then you have to try resetting the password. If resetting of the password doesn’t solve the issue, then there is an authentication error, which has been caused due to the server issue.
4. You have to send a test message on your mail only. You can also send a message on your other email ID. Basically, you are checking whether it is possible to send and receive emails or not.
5. If you get an immediate error while sending or receiving the email, then that’s a server issue. If the mail are sent and received immediately, then the server is fine.
6. There are a number of issues, which can’t be caught at the time of webmail testing. It is important for you to check the server because most of the problems have one focal point and that is ‘server’.
7. If you are dealing with problems related to SMTP or Outgoing email server connection, then that is also because of the incorrect configuration of the server.
8. If you are using both IMAP and POP, but IMAP is not working properly, then again, the problem is related to the server because makes use of IMAP only. It may be the settings in the email client, which are configured in the wrong manner.
These are the problems that may arise if there is any issue with the server of the webmail service. If you are using RR email, which is not working in the way in which you wanted it to work, then you must get in touch with the webmail experts because they are fully aware of the problems and their solutions. You can get the best assistance for all your email related issues by them.
Road Runner Web Mail is basically a highly efficient mail service with no flaws whatsoever, yet there are many issues that may arrive in this platform causing an undesirable halt to the mail sending and receiving process. But, there is nothing to worry, as you can get all the assistance on the web.
The company to which RR webmail is a part of, i.e., Time Warner Cable service has made all the arrangements for the RR mail users regarding help and support because they don’t want their users to suffer from server related issues. The company was using old servers in the past, but those have been upgraded now. For more information about this issue, you can go online and search on the Roadrunner Webmail Sign In website.