Many people are not being able to access RR com mail when using AirVPN. This is a big problem, as the popularity of AirVPN is staggering. There are many users who love to use AirVPN, and when things like these happen, it really pisses them off. They are trying to log onto the official site of the company, i.e., mail.twc.com, and as soon as the page tries to open, they see a blank page or a page with an error code. The page seems to be completely inaccessible. Not just that, the IMAP ports that are on the same server is also found to be blocked. Despite all these things, some people can ping the server fine, which is quite weird.
People are not able to find out whether the server was blocked in a pre-amptive measure to avoid the platform getting hacked by spammers. They are thinking that the company doesn’t want the AirVPN platform or TWC email servers to be used by the spammers. The reason why they are thinking like that is simply because things like this happened in the past as well. Some people who are using Road Runner web mail through AirVPN are not that much bothered because RR email is not their primary email. But, what about those who are using RR mail as their primary email service?
Some experts have gotten into the debate and what they told on the top forums is that AirVPN is filtering a number of hosts for some reason, which is creating the issue. Or, it is the webserver, which is not performing well under load.
Whatever the case is, it doesn’t feel like as if AirVPN is blocking anything. The problem is definitely in TWC account, so it becomes the duty of TWC to resolve the issue.
If it is sure that TWC is the one blocking AirVPN servers, then there is a procedure to fix the issue. People have tried connecting to different servers, but they were not able to connect to any of those. It doesn’t matter whether they live in Chicago or Ohio or Louisiana, the problem is in all the servers. There are some states where there is no such problem, so people living in those states can easily connect to the TWC server and check their RR mail login.
There are many people who strongly believe that AirVPN is not blocking TWC mail, but it is TWC that might be blocking AirVPN. People are requested to report the problem because that’s how the solution will be obtained for the issue. It is important that the company should acknowledge the issue and thus, rectify it. People will have to use another ISP if they can’t use AirVPN because the main motive is to access the mail service, so whichever ISP they get, they must connect onto it. The problem is being fixed by the company, so in the meantime, they must find an alternative to get rid of the issue.